Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of messentials.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Olivia Y.
matches description. Made of fine material. Price is not bad.
Brian D.
I really appreciate customer service, thanks for answering all my questions! Item arrived as I was promised! Thanks so much!
Amanda F.
Looks like on picture. Thanks!
Jennifer R.
Such a low priced Silver Chain Belt for Women is truly a bargain. Thanks to the seller!
Mary M.
is a great purchase. I’m glad I bought it here.
Charles M.
Excellent , very satisfied.
Amber R.
for such a resonably priced item its quality is astonishing. i guess i’ll be back for more
Sara C.
Great quality product! The communication with the store was very good, I recommend!!!
Robert W.
Very very fast shipping!))
Linda Y.
totally rad
Amanda M.
I am happy, came quick and is what u expected
Oliver H.
the quality of is great for the price
Olivia Y.
I’m really satisfied with the decision to buy Silver Chain Belt for Women online from this store. Thanks to the seller!
Bradley M.
Thanks a lot! Arrived fast and safe! I’m suuuuper happy!
Amber C.
Thanks a lot!
Elijah B.
perfectly made, no reason to worry
Allison R.
Good quality! Looks exactly as on pictures!
Aaron P.
Silver Chain Belt for Women totally conforms to the description
William P.
The Silver Chain Belt for Women is nice. The store support service was perfect.
Tyler G.
Silver Chain Belt for Women with a discount was a really lovely purchase. i am sure i will order again next month
Amanda M.
Everything super! Thank you! ‘ll order more in future!!!
Rachel P.
The store was very friendly and professional!! The was all exactly as described, the quality was excellent! Shipping was very fast! I highly recommend this shop, I will definitely buy again! Thank you so much!
Evan B.
Very good, I received it quickly and good condition, I love it.
Michelle T.
no problems in use, just like i wanted
Thomas H.
The is one of the best. Thanks!
Matthew J.
Silver Chain Belt for Women on sale is quite an attractive offer. great webstore
Liam S.
A reasonably priced item with an excellent quality. That’s a bargain!
Kevin H.
ordered Silver Chain Belt for Women as a present at first, but liked so much that left it for my own use 😀
Rachel P.
The purchase arrived really fast! And it was accurate! Thank u friend
Laura K.
super cool ! just arrived
Amanda M.
This purchase was more than successdul. Really satisfied with the